Is Mentalyc available in the UK?

Mentalyc is available to UK therapists. It is a US-based company, and its pricing page lists HIPAA, PHIPA, SOC 2 Type II and Australian privacy compliance, with no UK GDPR claim. If you are in the UK, ask Mentalyc about its UK GDPR terms, where data is stored and processed, and which transfer mechanism applies.

What is a UK-built alternative to Mentalyc?

NoteSono is built for UK private practice. It is ICO registered (ZC045529), stores notes in the EU, does not record sessions, and includes 20 clinical note formats on paid plans. NoteSono starts free, with paid plans from £14.99/month.

How does Mentalyc compare to NoteSono for UK therapists?

Mentalyc supports session recording, uploads, dictated recaps and typed descriptions, and its published compliance claims are US-led. NoteSono works from a post-session summary with no session recording, is ICO registered, stores notes in the EU and is priced in GBP with a free plan.

Does Mentalyc require session recording?

No. Mentalyc mainly records sessions, but every plan also accepts uploads, dictated recaps and typed descriptions. If you do record sessions, you need clients' explicit agreement beforehand and an updated privacy notice.

Is there a cheaper alternative to Mentalyc in the UK?

Mentalyc's plans run from $19.99 to $119.99 a month (USD), with note caps on each tier, and a 14-day Pro trial. NoteSono starts free, with paid plans from £14.99/month, billed in GBP: Essentials at £14.99/month has unlimited notes and all 20 formats. Free plan available, no card needed.

Mentalyc Alternative for UK Therapists

Mentalyc is one of the most widely reviewed AI therapy notes tools, with a large template library. It was built for the US market, and its published compliance claims are US-led.

For UK therapists in private practice, that raises a fair question: does it suit UK practice, or would a tool built in the UK fit better? We make NoteSono, so weigh our view accordingly.

What is Mentalyc?

Mentalyc is a US-based AI platform that records or receives session content, transcribes it and generates structured clinical notes. Every plan supports in-person audio, browser telehealth capture, uploads of recordings, dictated recaps and typed descriptions. Its pricing page lists HIPAA, PHIPA, SOC 2 Type II and Australian privacy compliance, and makes no UK GDPR claim.

Mentalyc vs NoteSono: UK therapist comparison

Feature	Mentalyc	NoteSono
Built for	US market first	UK private practice
Data	US company; ask where data is stored and processed	Notes stored in the EU; some AI processing outside the UK and EU under data processing terms
ICO registered	Ask Mentalyc	Yes, ZC045529
Session recording	Main workflow; uploads, dictation and typing also supported	No: post-session summary
Audio	Ask Mentalyc about retention	We don't keep your recording
Free option	14-day Pro trial (15 notes), no card	Free plan: 5 notes a month, no card, no time limit
Pricing	$19.99 to $119.99/month (USD), with note caps	Free; Essentials £14.99/month; Pro £24.99/month (GBP)
Couples, family, group	Couples and family from Pro; group from Super	Separate Couples, Family and Group formats on Essentials and Pro

What UK therapists need from a notes tool

Mentalyc's template library is broad, and some of it reflects US clinical and insurance workflows. UK therapists in private practice typically need:

Clear answers on UK GDPR: a DPA, where data is stored and processed, and the transfer mechanism for anything outside the UK
A supplier that is ICO registered
Notes that fit their professional body's expectations of accurate, reviewed records
Supervision notes that fit UK clinical supervision
Risk notes that fit UK practice
Pricing in GBP

The session recording question

Like Upheal, Mentalyc's main workflow is recording the session, then transcribing and summarising it. For some UK therapists, particularly those working with trauma, safeguarding concerns or complex presentations, recording raises practical and ethical questions. Mentalyc does also accept dictated recaps.

NoteSono works from your summary. After your client leaves, you speak or type a short summary of the session: presenting issues, clinical observations, interventions used and the plan. NoteSono drafts a clinical note for you to review. No session audio is captured, and we don't keep your recording.

This helps with GDPR data minimisation: you process a post-session summary in your own words rather than a full recording of a confidential session.

Cost: Mentalyc vs NoteSono for UK therapists

Mentalyc's plans run from $19.99/month (40 notes) to $119.99/month (330 notes), billed in USD. NoteSono's Essentials plan is £14.99/month for unlimited notes, all 20 formats, treatment plans and outcome tracking. Pro, at £24.99/month, adds calendar, invoicing and CPD tracking.

You can also try each before paying. Mentalyc offers a 14-day Pro trial with 15 notes. Start free — 5 notes a month, no card, no time limit — with a 7-day trial of everything whenever you want it.

Which is right for you?

Mentalyc is a good product for what it does, particularly for practices that want session recording, cross-session analytics and a broad template library. If you're a UK therapist and those features matter to you, Mentalyc can work once you've done the UK GDPR checks.

If you want an AI notes tool built in the UK for UK private practice, with no session recording and pricing in pounds, NoteSono is worth trying alongside it.

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